ENMG 664 - Quality Engineering and Management

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This course provides an overview of the basic principles and tools of quality and their applications from an engineering perspective. The primary quality schools of thought or methodologies, including Total Quality Management, Six Sigma and Lean Six Sigma, and quality approaches from key figures in the development and application of quality as a business practice, including W. Edwards Deming and Joseph M. Juran will be analyzed. Some of the key mathematical tools used in quality systems will be discussed, including Pareto charts, measurement systems analysis, design of experiments, response surface methodology, and statistical process control. Students will apply these techniques to solve engineering problems using the R software. Reading assignments, homework, exams, and the project will emphasize quality approaches, techniques, and problem solving.